Refund policy

Shop The Edit believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within 2 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. Shop The Edit does not accept cancellation requests for perishable items like flowers, eatables, etc. However, a refund/replacement can be made if the customer establishes that the quality of the product delivered is not good. In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by Shop The Edit, it’ll take 6-8 days for the refund to be processed to the end customer.

Standard Shipping within India For Express Shipping kindly contact shoptheedit.in@gmail.com.

Shop The Edit adheres to a no return, no exchange policy. Since this product comes under intimate wear, accepting returns and exchanging products goes against our stringent hygiene policy. However, if you are not 100% satisfied with our products, our team will be happy to help you out. Please contact support shoptheedit.in@gmail.com